Thursday 7 February 2013

Price vs Quality and Service



E-Bidding for any type of contract is valuable but should not be used in isolation as decisions made purely on price don’t necessarily lead to the best service or quality.

Your contract is important to you and the successful bid company will work with you closely to fulfill it so there must be a good working relationship.  E-bids with no personal contact give you no opportunity to ensure that the companies’ personalities will gel with yours.

When we communicate, about half our message conveyed is non-verbal.  That includes body language, gestures, eye contact – even how close or far you are placed to the other person you are speaking to.  

The other half is voice pitch and volume.  Whether you are speaking confidently or your voice is wavering.  Whether you are being enthusiastic and keen or barely showing interest in what you are saying.  Effective communication is being personal.  

Create the right situations for good conversations and outcomes to happen in one of The Belfast Business Centre’s meeting rooms.

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